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Step-by-Step Procedure
STEP 1:
Peruse our web site at your leisure. Familiarize yourself with all the aesthetic services, medical services, rejuvenation, themed retreats and LASIK treatments that we offer.
STEP 2:
Make your own personal selections.
STEP 3:
Complete and send back our detailed Enquiry Form that enables you to provide us with all your details and requirements in one.
If you would rather have an online consultation with our physician, indicate your email and a preferred time for your online appointment. We will inform you in due time of the availability of the physician.
STEP 4:
On receipt of your Enquiry Form we will note your particular needs in terms of procedure(s) and your desires and aspirations for the outcome.
Once we have made our assessment we will revert to you with details of the medical establishment and surgeon best suited to your requirements plus his or her CV (Curriculum Vitae).
At the same time we will provide you with a quote for your procedure(s), accommodation and travel arrangements, rejuvenation retreats (should you be having one.)
STEP 5:
Once you have studied the recommended surgeon's CV and reverted to us with your acceptance to proceed, we will set the wheels in motion for the next step.
STEP 6:
The next step would involve a one-on-one consultation with our partner physician (in you home country) to further clarify your questions and explain in detail the expectations and outcome. You will also be assessed for suitability for the relevant procedure.
You will also be urged to ask as many questions as you like concerning the procedure.
Our representative will contact you to arrange the consultation at your convenience.
STEP 7:
Once our physician has made a complete assessment of your specific needs, alterations to the quotation may be made.
STEP 8:
Between your first consultation and your intended arrival for your surgical procedure, Health Aesthetics urges you to continue asking any questions that may come to mind.
By asking about everything you need to know you can be sure of making an informed decision regarding your surgical procedure(s).
STEP 9:
Once you have asked your surgeon all the questions you can think of, have discussed alternative treatments with him/her, are in agreement as to the desired outcome, fully understand the risks and have generally satisfied yourself that you wish to go ahead with the procedure(s), we will require you to make a non-refundable deposit in order for us to go ahead with your provisional booking.
STEP 10:
Three weeks prior to your scheduled procedure you will be sent a booking form and a procedure consent form - both for your signature. On receipt of these signed forms your booking will be confirmed with all the relevant parties.
STEP 11:
Two weeks prior to your departure for your procedure we will require that the balance amount be paid in full.
STEP 12:
On receipt of the funds your booking will be confirmed with you and your pre and post operative instructions forwarded to you together with a detailed itinerary of your surgery, medical appointments, recuperation accommodation and your rejuvenation holiday (should you be participating in one).
STEP 13:
You will be welcomed at the airport by a representative from Health Aesthetics and transported to your hotel where you will relax and acclimatize. You will receive our welcome kit and a complimentary mobile phone so that you can contact us at all times.
If you have requested, an interpreter will accompany you from the beginning, as they will do whenever necessary throughout your stay with us. This includes whenever you visit the clinic, either for an Intake conversation, or on the day of the surgery itself.
STEP 14:
Depending on your schedule, you will be escorted to your pre-operative medical appointment with your surgeon. If for medical reasons your surgeon feels the surgery should not proceed as scheduled, or you decide not to go ahead with it, the cost of your surgery will be refunded to you in full less the non-refundable administration fee.
STEP 15:
On the day of your admittance to the hospital/clinic for your procedure(s) your Health Aesthetics representative will assist you with your admittance and make sure you are safely settled in.
STEP 16:
Your Health Aesthetics representative will be there for you when you are discharged and will transport you back to your hotel for the commencement of your recuperation.
STEP 17:
Although you will be surrounded by caring personnel at your hotel during your recuperation, Health Aesthetics will regularly check up on your progress throughout the period and your companion will accompany you to your medical check-ups with your surgeon.
STEP 18:
At the end of your pampered recuperation you will emerge feeling like a new person and ready to show off the new you to the world!
STEP 19:
At this stage you will either be returning home or leaving for your rejuvenation holiday. Either way your Health Aesthetics representative will be seeing you on your way.
STEP 20:
Where appropriate, our Health Aesthetics physicians in your home country will participate in your continuing care. They will be available to address all your immediate concerns should they arise and communicate with Health Aesthetics directly as necessary.
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